Data we may collect about you
We collect the data in the following manner.
Personal data you provide us:
We collect any data you provide to us when enquiring about our services, completion of any documentation, surveys or any correspondence by phone, email or post. This information may include your name, address, email address, phone number, and other relevant data needed to facilitate services provided by us.
Personal data we collect about you:
We collect data about you when completing online documentation and visiting our website. This may include your IP address, geographical location, device information, browser type, referral source, length of visit, operating system, number of page views, which pages you viewed and similar information. This information may also be automatically collected by a third-party website analytic service provider and/or collected using cookies.
How we use your personal data
We may use your data for the following purposes.
- To fulfil contractual obligations related to services provided by us.
- Provide you with information regarding our services.
- For general administration duties related to our services#.
- Manage registrations, payments, fees or charges.
Sharing Your Personal Data
Any personal data collected is shared within our organisation to help facilitate services we provide. Although we take reasonable steps to limit the use of personal data that is being shared we may disclose personal data to trusted third party organisations, this includes; Government agencies, Certification awarding bodies, EAL centres and any other organisations that you have specifically agreed to when completing documents.
We DO NOT sell, trade or rent personal data that we collect.
Keeping your personal data secure and safe
We only collect relevant personal data, which is required by Government agencies, Certification awarding bodies, EAL centres and to facilitate services provided by us. Our internal company producers eliminate our employees access to your personal data to those who ONLY require such relevant information.
Personal data collected by us is stored securely, we have in place appropriate security measures to prevent your personal data from being accidentally lost and used or accessed in an unauthorised manner. Whilst we have these procedures in place to safeguard your personal data, if any suspected breach has occurred, we will notify you in writing.
How long we keep your personal data
Where required we will keep your personal data securely for up to 5 years as required by Certification Awarding Bodies as they require this information for auditing purposes.